Case Study

ZenMarket

Influencer Marketing Campaign

ZenMarket has promoted its proxy shopping service for fans of manga and Japanese culture in Italy.
Case Study

The goal of the campaign

ZenMarket, a Japanese proxy shopping platform, aimed to strengthen its notoriety in the Italian market by tapping into a community fond of manga, anime and Japanese pop culture.

The campaign aimed to raise awareness of the services offered-from access to more than 10,000 Japanese stores to secure international shipping-by generating qualified traffic and new registrations on the platform.

Strategic Plan

Defining the strategy

The team designed a strategic plan focused on a vertical micro-influencer approach, activating profiles with a strong following in the anime, manga, and Japanese culture niches.

The content created aimed to emphasize ZenMarket’s ease of use, exclusive benefits (such as the ¥500 welcome bonus), and access to products exclusive to the Japanese market.

The key message: “Shop directly from Japan, safely, easily and conveniently.”

Micro-Influencer

Activation campaign

The campaign ran from February 26 to March 29, 2025 and involved 6 micro-influencers, selected for thematic affinity, authenticity, and audience engagement. Forty-two pieces of content were produced:

  • 6 Reels
  • 36 Instagram Stories

Each creator received detailed briefings and storytelling guidelines to express the strengths of the service in a personal tone.

The right message, at the right time, to the right person.

Influencers involved and content produced

@massicande.ig

@sabrator

@delmo222

@jessiekilljoy_

@bini_checcombini

@bicho_cobarde

These profiles, active on Instagram, used native storytelling to showcase their shopping experience with ZenMarket, from browsing to receiving packages.

Visibility achieved

Campaign results

To confirm the alignment of products and values with target audiences, it is critical to analyze and interpret KPIs.

These indicate the visibility gained by the brand and offering, interest in remembering the advice received, and visits to the brand environments.

KPIs of BRAND AWARENESS

  • Impressions KPIs of INTERACTIONS
    Saves + Taps + Likes KPIs of VIRALITY
  • % Viewers not Followers

The numbers confirm the campaign’s strong impact on the Italian target audience:

  • Total impressions: 213,832 (up 13.2 percent from benchmark average)
  • Reach: 275,364 (+33.9%)
  • Total interactions: 11,900 (+109.4%)
    Of which:
    • Likes: 8,449
    • Saves: 2,472
    • Comments: 95
  • Virality (viewers not followers): 41.6%
    → Key indicator of content’s ability to reach new audiences, including through inclusion in explore sections.

Top performers:

  • @bini_checcombini with 147,271 impressions, 7,454 interactions and 2,244 saves

Impression analysis provides an excellent indicator of message distribution and diffusion in a new (Italy) target market.

Interactions mainly focus on Likes and actions of interest such as the very high number of Saves denoting active and engaged behavior of the target audiences, and suggesting a strong interest in remembering the “advice” to proceed to conversion or recommend it to others.

There is also 41.6 percent of non-follower audiences who viewed Reels, data that describe the virality of the content aimed at target audiences coming mainly from the creators’ content shares and consequently in the inclusion in the “Explore” section of Instagram.

Viral effect

Considerations strategic

This activation made it possible to validate the relevance of ZenMarket in the Italian context and generated an important viral effect, demonstrating:

  • Strong public interest in exclusive Japanese products
  • Perceived reliability through authentic and spontaneous storytelling by creators

High propensity to save content, indicative of a willingness to remember the advice for future purchase.

The campaign demonstrated the effectiveness of authentic and thematic storytelling to introduce ZenMarket to Italian audiences.

Active engagement, virality rates, and interest expressed in interactions laid the foundation for a solid and recognizable brand positioning in the D2C segment dedicated to Japanese culture.