Glossario di marketing: Marketing Glossary

AB Test what is

AB Testing (sometimes called split testing) is an analysis technique that allows you to compare two versions of a digital item-such as a Web page,

Above the fold

This expression, originally used in the context of print media, refers to the top of a web page that is immediately visible to the user without the need for scrolling.

Affiliate Marketing

Affiliate marketing is a form of performance-based marketing in which a company (the advertiser) rewards one or more affiliates for each customer or visitor brought in through the affiliate’s own marketing efforts.

Barter or bartering

Barter or bartering is a system of exchanging goods or services without using (or with limited use of) money, widely used in marketing strategies and

Brainstorming

Brainstorming is a group creativity technique that stimulates the generation of innovative ideas quickly and spontaneously.

Brand Activism

Brand activism is emerging as an increasingly relevant marketing strategy.

Brand Advocacy

Brand advocacy represents a powerful marketing strategy that relies on the spontaneous promotion of a brand by individuals who are enthusiastic supporters of it.

Brand Awareness

Brand awareness represents the degree of recognition and familiarity that consumers have with a particular brand.

Brand Equity

Brand Equity, or brand value, indicates the “plus” that the brand adds to a product or service over a generic unbranded version. This value arises

Brand Identity

Brand Identity: The Art of Naming Your Business Essence! Brand Identity is not just a catchy logo or a memorable payoff. Includes the Naming, the

Brand moat

A brand moat is the defensive competitive advantage that protects a brand from competition, making it difficult to copy or erode its value over time.

Brand Positioning

Brand positioning is a fundamental strategy in modern marketing that defines how a company wants to be perceived in the minds of consumers.

Brand Reputation

Brand reputation, or brand reputation, is the overall perception that the public, customers, stakeholders and the market have of a particular brand.

CLV (Customer Lifetime Value)

Customer Lifetime Value (CLV), also known as Lifetime Value (LTV) or Client Lifetime Value, is a key metric in marketing strategies that represents the total value a customer generates for a company over the entire duration of his or her relationship with it.

CMO (Chief Marketing Operator)

The Chief Marketing Officer (CMO), also known as the Marketing Director, is one of the apex figures within a company, responsible for defining, implementing, and

Conversion rate

Conversion rate is one of the most important metrics in digital marketing, advertising and business strategy. It indicates the percentage of users who, after taking

CTA (Call to action)

A call to action (CTA) is a call to action that aims to prompt a visitor to take a specific action immediately. “Buy now!” and “Register today!” are some common examples.

Customer Care

The term Customer Care is used to refer to customer support, which today is mistakenly associated with telematic support only.

Customer churn

Customer churn, also known as churn rate or turnover, represents the percentage of customers who terminate their relationship with a company in a given period of time.

Customer Journey

The Customer Journey, or customer journey, represents the complete sequence of interactions and experiences a customer has with a brand, product, or service.

Demographic Cohort

It is a group of individuals who share a common characteristic or experience within a defined period.

Digital Chart

The Digital Chart is the regulation made by the IAP (Institute of Advertising Self-Discipline) that establishes rules to ensure transparency and recognizability of online commercial

Digital Experience (DX)

Digital Experience (DX) represents the complete set of interactions a user has with a brand, product or service through digital channels and platforms.