Google DUO: how Companies can use it for Business

People who are making a video conference on a laptop computer

In the world of digital communication, speed and ease of interaction are key elements for the success of any business. In this context, Google DUO has established itself as one of the simplest and most reliable solutions for video calls, both in private and professional settings.

Let’s look at what Google DUO is, how it works, and how companies can leverage it to improve collaboration, productivity, and the relationship with customers and partners.

What is Google DUO

Google DUO is a video calling application developed by Google, designed to offer high-quality calls and video calls between two or more people, with a limit that has been progressively expanded up to 12 participants.

The DUO app is available for Android, iOS, PCs, smart devices such as Google Nest Hub and even smart TVs.

One of the strengths of Google DUO is its ease of use: all you need is your phone number or email address to initiate a call, without the need to create a new Google account.

As of 2022, Google DUO and Google Meet have been merged into one platform: now the DUO app is called Google Meet, but it retains all the features of fast and intuitive video calling.

This change took the user experience to the next level, combining the ease of DUO with the advanced features of Meet.

DUO app: how it works and what it’s for

TheDUO app enables video calls and voice calls between users who have installed the app.

The interface is extremely intuitive: just select a contact from the address book or enter the phone number to initiate a call.

The “Knock Knock” feature allows you to see a video preview of who is calling before you answer, making the experience more personal and engaging.

Calls are protected by end-to-end encryption, ensuring maximum security and privacy of communications.

The DUO app is optimized to work even on low-bandwidth networks, automatically adjusting video and audio quality depending on the available connection.

DUO on PC and on mobile

Google DUO can be used not only on smartphones (DUO Android app), but also on computers (Google DUO PC, DUO app for PC, duo on PC, duo google pc).

Simply go to duo.google.com, enter your number and follow the instructions to synchronize your contacts.

This versatility allows for video calls even without having the phone at hand, facilitating remote work and collaboration among distributed teams.

Google DUO and Google Meet: differences and synergies

Prior to the merger, Google DUO was designed for one-to-one or small group calls, while Google Meet was geared toward more structured business video conferencing, with features such as screen sharing, meeting recording, and managing large groups (up to 250 participants).

Today, thanks to unification, the new app allows users to choose between speed dial (DUO style) and scheduled meetings (Meet style), offering flexibility for both personal and business needs.

How companies can use Google DUO for business

1. Collaboration and remote work

Companies can use Google DUO (now Meet) to facilitate communication between colleagues, distributed teams and external partners. The app’s simplicity allows instant video calling to be initiated without technical complications, ideal for brainstorming, quick updates or real-time problem solving.

2. Customer service and technical support

With the ability to initiate video calls directly from a PC or mobile, companies can offer personalized customer support, showing products, solving technical problems or guiding customers step-by-step through complex procedures. End-to-end encryption ensures the security of information exchanged

3. Presentations and demonstrations

The DUO app is perfect for quick product or service presentations, live demos and remote training sessions. Adaptive video quality allows effective communication to be maintained even in less than optimal network conditions.

4. Meetings with customers and suppliers

The ability to use Google DUO on any device, including PCs and Smart TVs, makes it easy to arrange virtual meetings with customers and suppliers, even without them having to install complicated software or create new accounts.

5. Integration with the Google ecosystem

Integration with Google Calendar, Gmail and Google Workspace allows you to efficiently schedule and manage meetings, centralizing all business communication activities.

Google DUO: benefits for business

Ease of use: Intuitive interface and immediate access via phone number or email.
Security: End-to-end encryption for all calls.
Multiplatform: Works on Android, iOS, PC, Smart TV and Google Nest devices.
Adaptive quality: Video and audio automatically optimized based on connection.
Flexibility: Ideal for both quick calls and structured meetings by combining with Meet.

Conclusion

Google DUO (now integrated into Google Meet) is an effective, secure and versatile solution for modern business communication.

Whether managing remote teams, offering customer support, setting up meetings or presenting products, the DUO app provides all the tools you need to improve productivity and strengthen professional relationships. In an increasingly digital world, knowing how to leverage apps such as Google DUO and Meet can make all the difference in business today and tomorrow.

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Google DUO: how to use it for Business